Cisco Voice Solution provides full PBX features plus significant extra benefits without the upfront costs and maintenance charges associated with internal with internal PBX systems. As a hosted service extensions are not limited geographically and an extension can be to an existing PSTN phone, IP device, mobile phone or even a PC/Mac (so no need to incur additional Capex). In addition our service provides voice integration with market-leading CRM Solutions, Salesforce, Microsoft Dynamics and SugarCRM.
The service operates in our secure data centre with full Disaster Recovery provisioning.
Powerful user interface
- Provide instant online call logs
- Reports detailing inbound and outbound call behaviour
- Real time control over "live" calls
- Easy account management
Instant set up via "drag and drop" web interface
- Unlimited global numbers for an organisation
- Flexible policy rules allowing for unwanted call blocking, call routing based on time/date, actions based on caller type (customer, supplier, etc.)
- Route calls to multiple phones, either simultaneously or one at a time
Make/Receive and Route calls to any device
- VoIP Phones
- Mobile Phones
- PSTN Phones
- Existing PBX Phones
