Cisco Voice Solution provides full PBX features plus significant extra benefits without the upfront costs and maintenance charges associated with internal with internal PBX systems. As a hosted service extensions are not limited geographically and an extension can be to an existing PSTN phone, IP device, mobile phone or even a PC/Mac (so no need to incur additional Capex). In addition our service provides voice integration with market-leading CRM Solutions, Salesforce, Microsoft Dynamics and SugarCRM.

 

The service operates in our secure data centre with full Disaster Recovery provisioning.

 

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Powerful user interface 

  • Provide instant online call logs
  • Reports detailing inbound and outbound call behaviour
  • Real time control over "live" calls
  • Easy account management

 

Instant set up via "drag and drop" web interface

  • Unlimited global numbers for an organisation
  • Flexible policy rules allowing for unwanted call blocking, call routing based on time/date, actions based on caller type (customer, supplier, etc.)
  • Route calls to multiple phones, either simultaneously or one at a time

 

Make/Receive and Route calls to any device

  • VoIP Phones
  • Mobile Phones
  • PSTN Phones
  • Existing PBX Phones

 

 


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